API integration services: systems that finally talk to each other.
System integration is the work of connecting the tools a company already runs so that a change in one shows up in the others without a person copying it across. Aldenebai builds API integration services and webhook and data sync automation between Linear, GitHub, Microsoft Teams, Zendesk, HubSpot, and your internal APIs, with reconciliation built in, so the systems stay in agreement and not just connected.
Scale model of the system
Why is someone still copying the same update into four systems?
Every company runs on a handful of tools that were never designed to know about each other. Support lives in Zendesk. Sales lives in HubSpot. Engineering lives in Linear and GitHub. Conversation lives in Teams. Between them sits a person, retyping the ticket into the tracker, pasting the PR link into the chat, updating the CRM field after the call.
That glue work is invisible on the org chart and expensive in practice. It gets skipped on busy days, so the systems drift. It gets done differently by different people, so nobody trusts the data. When someone asks which record is right, the answer is a chat thread, not a query.
System integration automation takes that job off the person. Events move between tools the moment they happen, every write is recorded, and a reconciliation pass catches whatever slipped through. The human keeps the judgment. The machine keeps the systems in agreement.
Every hand-off between tools becomes an event the machine handles
From audit to a sync you can trust, in six steps
Map the flows
One call, then a written map. Which system is the source of truth for which field, where a person copies today, and what breaks when they forget.
Pick the trigger
Webhook where the system offers one, scheduled poll where it does not, both landing in one queue so nothing runs twice or out of order.
Build the sync
Field mapping, idempotent writes, retries, and a state record for every item that passes through. n8n orchestrates; GitHub Actions or a small service does the work.
Add the reconciliation pass
A scheduled job compares both sides, lists mismatches, auto-fixes only the high-confidence ones, and hands the rest to a named person.
Test it like software
Real payloads replayed, failure paths exercised: the timed-out webhook, the duplicate event, the record edited by hand mid-sync. Built by an engineer with a QA-automation background, so this step is not optional.
Run it on your infrastructure
Teams notifications on hand-offs, a watchdog on anything stuck, an audit trail on every write, under your access controls. You own it.
Which integrations does Aldenebai ship most often?
Ticket to code to chat
A Linear ticket drives a GitHub workflow, the pull request reports back to the ticket, and Teams tells the reviewer. Running in production at the marina-software client as the ticket-to-PR pipeline.
Helpdesk to engineering
Bugs, feature requests, and documentation gaps that surface in support are filed as GitHub issues automatically, tagged, and linked to the originating Zendesk ticket.
CRM writes behind a confidence gate
Enrichment results land in HubSpot only when confidence is high. Ambiguous results stay as leads or go to a human. The same gate protects the dealership enrichment pipeline.
Your API in the loop
Internal systems publish events by webhook; the machine fans them out to Zendesk, HubSpot, or Linear and pulls answers back through your own API. Nothing is duplicated into a second database.
Reconciliation and drift reports
Scheduled scripts compare records across systems, produce a mismatch list, and send it with a verdict per row. Sign-off on exceptions stays with a person.
No API at all
Where a legacy system only speaks through a terminal, the terminal is automated. Accuterm sessions driven end to end, output parsed, results pushed where they belong.
How the sync stays correct when a webhook is missed
Connecting two APIs takes an afternoon. Keeping them in agreement for a year is the actual engineering: state, retries, ordering, and a reconciliation pass that assumes something was missed. The orchestration layer is the same one behind Aldenebai's workflow automation.
Built for teams whose tools outgrew their glue
Ops leads who have a person whose real job is copy and paste. Support teams filing the same bug in two places. Founders whose CRM disagrees with their helpdesk and nobody knows which is right. Engineering managers who want the ticket, the PR, and the notification to move as one. If you run Zendesk, HubSpot, Linear, GitHub, or Teams next to systems of your own, there is an integration on your map. The Work page shows the pieces already running in production.
It is not for teams that want a one-off script and no monitoring. Every integration Aldenebai ships comes with reconciliation and a watchdog, because a sync nobody watches is a sync nobody trusts.
Questions ops leads ask about API integration services
Which systems can Aldenebai connect?
Anything with an API or a webhook. The tools already used in production work include Linear, Jira, GitHub, Microsoft Teams, Zendesk, HubSpot, and internal APIs. Where a legacy system has no API at all, terminal processes such as Accuterm can be automated directly. If your tool is not on that list, it is almost certainly still connectable, and the audit will confirm it.
Do you use webhooks or polling for data sync automation?
Webhooks first, because they fire the moment something changes and cost nothing while idle. Where a system offers no webhook, the machine polls on a schedule, with a freshness guard so the same record is never processed twice. Both feed the same queue, so the rest of the integration does not care how the event arrived.
What does reconciliation built in actually mean?
Every sync misses events eventually: a webhook times out, an API returns an error, someone edits a record by hand. Reconciliation is a scheduled job that compares both sides, lists every mismatch, fixes the ones it is confident about, and flags the rest to a person. Without it an integration drifts quietly. With it, drift is caught and reported.
Can you connect Zendesk, HubSpot, Linear, GitHub and Teams without replacing any of them?
Yes. The integration sits beside the tools your team already uses, and nobody changes where they work. Support stays in Zendesk, sales stays in HubSpot, engineering stays in Linear and GitHub, and Teams carries the notifications. The machine moves the data between them and keeps a record of every write.
How does an integration project start, and how is it priced?
It starts with the Automation Audit: a free 30-minute call, after which you receive a written Automation Map within 48 hours listing the integrations worth doing, what each takes and what each returns. If it is a fit, the first build is proposed at a fixed scope and a fixed price, agreed before any work begins. The map is yours to keep either way.
Related pages
Stop being the integration.
The Automation Audit is free: 30 minutes, and you leave with a written map of every hand-off between your systems, what it takes to automate each, and what it returns. Yours to keep either way.